Advanced IP technology and CRM are excellently integrated in NxNet IP-CC. Modularization design can achieve the customization to the large extent. This can not only save the implement cost and cut the project periods but also meet the customers¡¯ demand furthest to create more economic benefit and brand benefit during the use of the products.
NxNet IP-CC solution will provide all-in-one contact center service for the customers, ranging from before consultation, undergoing implement, after service to operation management.
NxNet IP-CC solution provides different kinds of link mode and network mode, such as lager IP-CC (Hosted IP-CC) to small IP-CC (Enterprise IP-CC), centralized agents to distributing network, telephone link to multimedia link.
NxNet IP-CC is developing independently. With the long-time technology accumulating, NxNet has win many Computer Software Copyright Certificates and Patent Certificates.
NxNet IP-CC Certificates:
||Computer Software Copyright and Patent
||NO. of the Certificates
||NxNet IP-CC Software
||NxNet IP-CC Management Software
||NxNet IP-CC Customer Software
||NxNet IP-CC Agent Software
||IP call center queue system
NxNet IP-CC Solution